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Insurance & fees, in plain language

A clear look at what we accept, what sessions cost, and what to expect. We make the cost part clear before you start.

Aetna Blue Cross Blue Shield Cigna UnitedHealthcare / Optum
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Session fees

Transparent rates for private pay

These rates apply when you pay without insurance. Using one of our in-network plans? You'll typically pay your plan's copay or coinsurance instead, and we go over your numbers before your first session. Every level offers the same warmth and care; newer clinicians work under experienced supervision.

Graduate Interns
Counselors-in-training, supervised by our licensed clinicians.
$50per individual session
Intake session $75
No-show / late cancel $50
Associate-Licensed Therapists
Licensed therapists (LAC & LMSW) building toward full independent licensure.
$125per individual session
Intake session $150
Couples intake $200
Couples session $175
No-show / late cancel $100
Independently Licensed Therapists
Fully licensed clinicians (LPC, LCSW, LMFT) who practice independently.
$150average per individual session
Intake session $175
Couples intake $225
Couples session $200
No-show / late cancel $100

Sessions run about 60 minutes, and intakes can run longer so your therapist can really get to know you. And so your therapist can hold your time, we ask for at least 24 hours' notice to cancel or reschedule.

Using insurance

Prefer to use insurance? Here's how it works.

The prices above are for paying privately. If you'd rather use insurance, here's how that works.

1
We verify
Share your plan; as a courtesy, we check your coverage before your first session.
2
We explain
You get a clear picture of what to expect per session.
3
You begin
We bill your insurer directly, so you just show up.
Frequently asked questions

Insurance and fees, answered

Can I use my EAP benefits?
Yes. We accept select Employee Assistance Program (EAP) plans. If your employer offers one, mention it when you reach out and we'll take it from there.
What will I actually pay?
Every plan is a little different. With some, there's no copay or you've already met your deductible, and you pay nothing at all. With others, you'll owe a copay or a portion until your deductible is met. Either way, we check your specific benefits and go over the numbers with you before your first session, so you know what to expect.
Why doesn't my insurance cover more?
It comes down to your specific plan, not the practice. Insurance works a bit like a coupon: it discounts the cost of care, and how big that discount is depends entirely on your plan's benefits, which is also why taking your insurance to a different office won't lower what you owe. Some plans simply value mental health more than others, so two people seeing the same therapist can owe very different amounts. We're always glad to look up your benefits and explain what to expect.
What if I don't see my insurance listed?
You may still have out-of-network benefits that cover part of the cost, and many people don't realize they do. Reach out and we'll check for you before your first session. If you're covered, you'd pay our private-pay rate and we'll provide a monthly superbill you can submit to your insurer for reimbursement.
What is a Good Faith Estimate?
If you don't have insurance, or you'd rather not use it, federal law gives you the right to a written estimate of what your care will cost before you begin. We'll put yours together when you schedule at least three business days ahead, and any time you ask for one. If a final bill ever comes in at least $400 above that estimate, you have the right to dispute it. Just ask and we'll walk through the numbers with you.

Have a question about coverage or billing? Our admin team is here 7 days a week, 9am to 5pm. Text or call 602-698-5777, or send the 1-minute form and we'll sort it out together.